Maintenance & Inspections

This video was designed to help you navigate the various types of fees companies charge to manage your home. San Jose and surrounding markets offer many options in the field of property management from small family owned businesses to large franchises. Each company prices their management differently. We explain the different fees they charge and offer advice on how to determine the best option for you.

Owner Benefits

• The Best Technology

  Cal West strives to stay on the cutting edge of technology. We offer an online owners portal and web based software that is always evolving to help our clients get the most current features the industry can offer. Our database is the best and most accurate product on the market for the property management industry.

• Great Affiliations/Reputation

  As members of

  • The National Association of Residential Property Managers (NARPM),
  • Tri-County Apartment Association (TCAA),
  • The Better Business Bureau (BBB),
  • The California Association of Realtors (CAR)
  • The Santa Clara Association of Realtors (SCCAOR)

  You can feel safe that the company you are hiring will be there when you need us. We have an A rating with the Better Business Bureau and have served for many years on the board for our local chapter of NARPM.

• Constant Monitoring of Your Investment

  Our San Jose Property Managers conduct 6 month surveys on every new resident. Our property assessment program will provide an annual report to our clients complete with pictures and details about the property condition. These programs along with our periodic exterior assessments ensure that your asset is protected from tenant abuse or neighborhood blight. Our vendors also act as our eyes and ears and report concerns to our office when they perform work at the property.

• Consistent Accounting Principles and Documentation

  Our accounting is thorough and compliant with all requirements including local, state and federal. We provide a monthly statement showing all activity on your account. Clients with direct deposit can access their statement at any time through the owner's portal or via email. Statements come in a convenient pdf format but other formats are available if needed.

• Current on Local and Federal Laws

  Our San Jose Property Management Company will implement local and federal requirements so as to limit our client's liability. If the law changes, we will make sure your property is in compliance.

• Quality Vendors/Discounted Pricing for Our Clients

  We use only well vetted vendors with a track record of success. All vendors must verify their insurance and other appropriate documentation such as current licensing and/or bonding.

• Flexible Plans

  We offer a consistent approach to management that helps us provide the quality service our clients require but we can bend to your needs as well. We are confident that we have a management plan that fits your preferences and desires.

Resident Benefits

• Online Rent Pay and Other Online Features

  Our residents enjoy the luxury of paying their rent online either manually or automatically each month. Residents can also submit maintenance work orders through their account and see their ledger with completely updated balance information.

• Dedicated Resident Relations Department

  Our San Jose property management company has a dedicated department for all resident maintenance issues. Our staff will troubleshoot problems in an attempt to prevent needless costs and trips to the property by our vendors.

• After Hours Emergency Response Team

  Our San Jose property managers will stand ready to help should an emergency arise after business hours. The agent or staff member will troubleshoot the problem and determine the emergency status and send vendors out as necessary.

• Relationship Building and Customer Service

  We believe that our residents are an important part of the management experience. If they are happy it greatly reduces the chances that they will look for another place to live. We strive to be courteous and respectful with our residents knowing that they serve a valuable purpose in guarding our clients' assets. See Our Owner's Guide for more details.